How to Use a Key2Benefits Card


You may use your prepaid Key2Benefits card to make purchases, get cash and pay bills anywhere Visa(r) is accepted. You can also transfer some or all of your balance to a personal checking or savings account. Key2Benefits is a prepaid debit card that offers easy access to Kansas Child Support payments. The card is issued by KeyBank in partnership with relevant state agencies. After you receive your card, you will need to activate it by entering a four-digit PIN. This PIN protects your funds and prevents others from using them without permission.

How to sign on to your Key2Benefits online account

Whether you are making your first purchase with a Key2Benefits card or just want to check your account balance, you will need to sign on to your account. To do this, visit the Key2Benefits website and choose “My account” from the navigation menu. You will be prompted to create a new user ID and password. Once you have done this, you can log in to your account using the user ID and password you created. The best part is you can do it from anywhere with an internet connection! You can also sign into your account on the go using your phone.

What is a Key2Benefits card and why did I receive?

Your Key2Benefits card may be used to pay for gasoline at a gas station. However, your card will be subject to a maximum hold until the actual transaction amount clears. Similar maximum holds may be placed on transactions at restaurants and car rental agencies.


If you have been approved for unemployment benefits and you are enrolled by your state agency, you should receive a Key2Benefits card in the mail within 2-3 weeks. This card can be used to withdraw cash at ATMs, banks or credit unions, and to get cash back with purchases at participating retailers. Funds are automatically deducted from your card balance.

You can also transfer some or all of your Key2Benefits card balance to a personal checking or savings account through the online account. For additional information, refer to the Terms and Conditions. For questions about your card, please call the self-service number or speak to a customer service representative at KeyBank.

Key2Benefits transaction History

If you’re using your Key2Benefits card to make a purchase, you can view your transaction history online. This includes purchases made with your card at gas stations, restaurants and car rentals. The transaction history will show the amount of each purchase made with your card. It will also show any fees associated with the purchase.

If you use your Key2Benefits card at a gas station, your transaction may be subject to a maximum hold. This will hold the funds until the actual transaction amount clears. If you prefer to have the funds immediately available for your gasoline purchase, please pay the cashier inside. Similar maximum holds may apply to transactions made at restaurants and car rental agencies. Refer to the Terms and Conditions for more information.


When it comes to credit card transactions, Key2Benefits does not skimp. You can bet your bottom dollar that your card will be subject to the aforementioned sigils mentioned above, as well as a plethora of other fees and charges. For example, it is not uncommon for you to be charged a fee for using an ATM that is not operated by KeyBank. You can also expect to be billed for standard text messaging charges from your mobile carrier.

Balance checking

Key2Benefits is a debit card that lets you make purchases, transfer funds to your bank account and withdraw cash from ATMs worldwide. You can use it to pay for fuel and groceries, among other services. You can also check your balance using Key2Benefits’ online portal. To access your account, you’ll need a valid User ID and Password. If you forget your username or password, you can request a new one by visiting the Key2Benefits website.

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